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Before submitting your inquiry, let's make sure we can help you, or, provide a quicker response on mautto.com (skip to contact form)

Louis Vuitton bag owners:

Michael Kors bag owners:

  • We DO NOT create replacement straps for the Jet Set Travel and Bedford line of totes (or similar lines using straps that fit through a buckle attachment)

All Other bag owners:

  • Start by identifying the color of strap you need; refer to our Leather Colors, Webbing & Chain Styles page
  • If a strap is available in your color, you'll see links to view all available straps
  • If a strap is available in your color for Custom Order only, please complete the form below with as much detail as possible (color, length, width, hardware finish and style)

Please note: Our Customer Service team is currently experiencing a high volume of inquiries.

If you need assistance with order status, shipping, color selection or strap size/length, we kindly ask that you refer to the links below before contacting us:

Please provide as much information as possible with your inquiry so we can better serve you. Include your bag manufacturer and style, color, current strap dimensions, and a link to an official web page, if possible.

Or, if you prefer, you can call us directly at (831) 234-3467, or via snail mail at P.O. Box 218, Aptos, CA 95001.

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Don't see what you're looking for? Contact us about a custom order!