Shipping & Returns

Leather and/or Chain Straps

All straps are made by hand, as ordered by our customers. Production time is typically 10-14 calendar days from your purchase date. Optional upgrades are available (configured during checkout) to have your strap made in 2 business days.

Hardware & Accessories

Most hardware and accessories (clips, O-rings, chain extenders) generally ship in 2-5 business days. If your order for hardware or accessories contains a strap, then your order will ship in 10-14 calendar days.

Shipping Estimate

Shipping generally takes 3-5 business days to the USA from the date of shipment. Optional shipping upgrades are available (configured during checkout) to have your package expedited. International shipment times vary from 2-8 weeks.

Shipping Policy

Mautto provides free shipping within the United States using USPS First Class or Priority Mail, depending on the total size and weight of your order. You will receive an email notification when your order ships with tracking information. Shipping times generally range from 2-5 business days within United States

Orders shipped outside of the United States are shipped via USPS First Class International Mail. The cost for shipping varies by country, order size and weight. Please allow 1-3 weeks transit time to Canada, and 2-8 weeks transit time to all other countries. Buyer is responsible for any customs duties, fees, taxes, or charges (if applicable), imposed by your country. If you are unable to complete a purchase to your country, please contact us regarding shipping options.

Optional shipping upgrades may be available during the checkout process, depending on your order and mailing address. Shipping upgrade time frames begin one business day after the purchase date. Holidays observed by the United States of America federal government, large financial institutions, and major shipping carriers, are not considered business days.

Order Tracking

All strap and accessory orders ship with tracking details. Tracking information will be emailed to you upon shipment of your order.

Returns

Your complete satisfaction is guaranteed. If you are unhappy with your purchase for any reason, return it within 60 calendar days of the purchase date. View the full return policy.