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Please note: Our Customer Service team is currently experiencing a high volume of inquiries. Allow 1-2 business days for a response.

If you need assistance with order status, shipping, color selection or strap size/length, we kindly ask that you refer to the links below before contacting us:
Order Status & Shipping QuestionsLeather Colors & Best Match GuideLeather SamplesStrap Size GuideFrequently Asked Questions

  • Provide as much information as possible with your inquiry so we can better serve you. Include your bag manufacturer and style, color, current strap dimensions, and a link to an official web page, if possible.

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